Convert the timezone to GMT timezone in ServiceNow

// start and end dates are in the client’s timezone var start = current.u_change_start_date.getGlideObject().getNumericValue(); var end = current.u_change_end_date.getGlideObject().getNumericValue(); var gdt = new GlideDateTime(gs.nowDateTime()); var timeZoneOffSet = gdt.getTZOffset(); // start and end times are in the current timezone // current date time is in the GMT timezone // converting start and end times to GMT timezone […]

ServiceNow IT Asset Management – Part2

  What is IT Asset Management lifecycle? The asset management lifecycle covers the period from initial request for an item through procurement, delivery, stocking, deployment, monitoring, support, installation (as well as all moves, adds, or changes in location), upgrades, reuse, termination, disposal, and replacement. The wide-ranging factors under asset management have been classified using a […]

ServiceNow IT Asset Management – Part1

  What is IT Asset Management? IT asset management (ITAM) is a set of business practices that join financial, contractual, and inventory functions to support life cycle management and strategic decision making for the IT environment. Managing IT assets allows you to get maximum value from the use of the assets, right-size IT inventory, and […]